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Email and phone verification

Assesses trust signals from a user’s contact details​

Helps businesses identify suspicious or trustworthy behaviour based on email, phone, name, and IP data before the user continues with e.g. identity verification or electronic signiture processes.

Key features​

  • Computes a trust score from email, phone, IP and name signals.
  • Routes flow using configurable thresholds: suspiciousUserThreshold and trustedUserThreshold.
  • Optional inputSources to specify step IDs (basicIdentity, extendedIdentity, deviceSignals); otherwise uses latest data blocks.
  • Produces DigitalSignals for trusted, suspicious, and not_trusted; inconclusive when no definitive assessment.

Configuration​

ParameterTypeRequiredDefaultDescription
suspiciousUserThresholdIntegerYesThe score threshold (in percent) below which a user is considered "suspicious".
trustedUserThresholdIntegerYesThe score threshold (in percent) above which a user is considered "trusted".
inputSourcesObjectYesSpecifies the flow step IDs to use for sourcing data. The configuration must cover at least 2 potential claims: basicIdentity contributes 1 claim, extendedIdentity contributes 2 claims (phone + email), and deviceSignals contributes 1 claim. Note that extendedIdentity alone satisfies this requirement.
inputSources.basicIdentityStringNoThe step ID providing basic identity data (e.g., first name, last name).
inputSources.extendedIdentityStringNoThe step ID providing extended identity data (e.g., phone, email).
inputSources.deviceSignalsStringNoThe step ID providing device signal data (e.g., IP address).

Input data blocks​

The inputSources configuration is required and must cover at least 2 potential claims. basicIdentity contributes 1 claim, extendedIdentity contributes 2 claims (phone + email), and deviceSignals contributes 1 claim — so specifying extendedIdentity alone is sufficient. The referenced steps must have already produced the corresponding data blocks (BasicIdentity, ExtendedIdentity, and DeviceSignals) before this step executes.

Routes​

Routes for this step.

RouteDescription
trustedThe score computed is greater than or equal to trustedUserThreshold.
suspiciousThe score computed is strictly between suspiciousUserThreshold and trustedUserThreshold.
not_trustedThe score computed is less than or equal to suspiciousUserThreshold.
inconclusiveThe provider cannot compute a definitive score or assessment.

Output data blocks​

Data blocks produced per route.

RouteData blocks producedNotes
trustedDigitalSignals
suspiciousDigitalSignals
not_trustedDigitalSignals
inconclusiveDigitalSignals